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Product Rating
Our Jura Impressa J9 Review (Model 13592) will tell you everything you need to know about this high-end espresso machine.
Although this is the most versatile Jura machine we’ve reviewed to date, it appears that many people are dissatisfied with its performance.
There is a high rate of unit failure and for that reason, we advocate purchasing the Jura Ena 9 one touch machine instead. That unit has a proven track record and is capable of making many of the same drinks at about half the price of the J9.
With that being said, this is still quite an impressive unit if you get a properly functioning one.
Jura includes a 2 year warranty if your unit fails in any way. This alleviates some of the risk and/or concern you may have when considering this purchase. In addition, Amazon offers 3 and 4 year equipment protection options.
If you’re thinking about buying a high-end espresso machine, this is certainly one of your options.
Product Features
- The Jura J9 is a multi-purpose espresso machine that has several different functions. It is capable of making:
- 1 latte macchiato
- 1 cappuccino
- 2 coffees simultaneously
- 1 coffee
- 2 espressi simultaneously
- 1 espresso
- 2 ristretti simultaneously
- 1 ristretto
It has a beautiful color TFT screen with a rotary selector which allows for quick one-touch operation for your desired beverage.- As with other Jura machines, this one contains a multi-level conical burr grinder with hardened steel heads and a powerful 15 bar high-performance pump.
The head of the J9 is height-adjustable. It can be raised to accommodate glasses up to 6 inches tall. This is a handy feature since it can be raised or lowered based on the size of the cup beneath it.- Its revolutionary thermoblock heating system allows for quick heating times so you do not have to wait around for the unit to warm up.
- There are endless possibilities with this unit including the ability to manually select your drink’s strength, amount of water, and temperature.
- An energy saving mode ensures that the unit is not wasting energy while it is idle.
- As with most Jura machines, this unit has an integrated rinsing, cleaning and descaling program. This ensures that your unit is always sanitary and ready to use.
- The J9 comes with a stainless steel vacuum milk container as well. It attaches to the head of the unit to produce a very light foam atop of your favorite drinks.
- This unit measures in at 11.2″ wide by 13.5″ high by 17″ deep and weighs 24 lbs.
- The J9 has a beautiful fascia with its double-coated silver lacquer finish.
Below is a video that will walk you through all of the J9’s capabilities:
What People are Saying
The consensus of the J9 is pretty mixed. 56% of people rate it between 4 and 5 stars which is significantly below Appliance Savvy’s threshold of 70%. Furthermore, 36% of people give this a 1 to 2 star rating.
Some people absolutely love this unit and find that it operates flawlessly. They state that it exceeds all of their expectations and has become a permanent fixture in their household.
They love how seamlessly it operates. It is very user-friendly and the beautiful color screen makes using this machine a cinch.
People also love the one-touch cleaning feature. It makes maintaining this espresso machine considerably easier.
However, there are plenty of people out there that have had their units completely fail on them. Fortunately, most of them have been inside the warranty period so they were able to either get a new unit or their money back.
Reviewers also state that the drinks come out much colder than other machines. They are no pleased with the cup of coffee that it produces.
Bottom Line
We think purchasing the J9 is an unnecessary risk since there are plenty of other Jura products that perform much better and cost less.
Jura is a high-end name in the espresso machine market and we were quite surprised to read so much negative feedback on this unit.
Although some have had pleasant experiences, we cannot place our confidence behind it with such a high rate of customer dissatisfaction.
The Jura Ena 9 seems like a much more sensible alternative as it is both cheaper and much more highly regarded among reviewers.
Therefore, we are unwilling to advocate the purchase of this machine and advise sticking with the Ena 9 instead.
Click Here to Check Price on Amazon
We hope you enjoyed our Jura Impressa J9 review. Please feel free to share or leave comments below!
Hi!
Very nice review of this machine and I like your honesty about stats. I never had such machine myself but I know others who do. Some complain about the durability and reliability. I am pretty intrigued by such a mixed consensus with this one, it seems like it is a matter of luck whether it works good , or not.
Still, it looks attractive, I would like to own one myself! Thanks for a great review!
You’re absolutely right. It’s a crap shoot with this particular unit. It looks fantastic and performs very well if you get a functioning unit.
However, we still advise sticking with the Jura Ena 9 instead because of its proven track record.
Best of luck with the machine!
Hi Chef Savvy
I would like to buy a espresso machine, but I’m not so shore because I think the warranty is not to long. Does it work really properly? I mean, how many espressos can I make without making any special cleaning to the machine?
Thank you so much.
Alex
First off, we do not recommend this particular unit as there have been some noted issues. We prefer the Jura Ena 9 instead. That unit has a spectacular customer satisfaction rating.
This unit cleans itself with the one-touch automatic feature as with most Jura machines. You can clean it as often as you please. The more often the better obviously.
My husband has been wanting one of these but I think the price is crazy expensive. The Ena 9 seems much more reasonable. It is a concern to spend so much on a unit that you are not sure will work properly. I see the include a 2 year warranty. I think that is where they are going wrong. When someone is spending a mortgage payment on their product, they should have made that a five year or more warranty. Do you know if there is an option to purchase a longer warranty?
Upon checkout Amazon offers 3 and 4 year extended protection plans. Also look into your credit card’s policies because most major cards double manufacturer warranties.
We honestly don’t advocate this particular machine though because of the noted issues. We tend to steer our readers towards the Jura Ena 9 instead. It is far more reliable and has gotten stellar reviews!
Hope this helps!
Hi there, I am so glad I found your review about jura J9. It is a shame that many people are having problems with this product. Indeed there is no need to buy them if there are better alternatives like the Ena9.
I am just wondering why jura9 costs more than Ena9 if it is inferior? This is the first time I am buying a coffee machine, so I am pretty excited. Are them easy to handle?
Thank you so much
Stefan
The Jura 9 costs more than the Ena 9 because it is capable of making drinks that the Ena 9 simply cannot. It is much more versatile, newer, and has more technology such as the beautiful color screen on its face.
However, none of this means anything if the unit is not reliable. This unit has exhibited far too many concerns, especially for this price.
That’s why we suggest sticking with the Ena 9 (or Ena Micro 9 for a more compact version). Sure it has less bells and whistles but it’s a quality machine that will do everything you ask of it and you can rely on it for a very long time!